Research Guides: COMM 642: Crisis Communication and Strategies: Finding Resources

How to use this guide

Welcome to the Forsyth Library Crisis Communication and Strategies guide. This guide will introduce you to a variety of resources to enhance your class experience. On this guide, you'll find resources to help you locate company and industry information, data and statistics, and publications meant for public, industry, and scholarly audiences.

If you have any questions about the resources you find here, or need any assistance with research in this class, be sure to Ask a Librarian!

Crisis Communication Resources

Scholarly or peer-reviewed articles are written by experts in academic or professional fields. They are excellent sources for finding out what has been studied or researched on a topic as well as to find bibliographies that point to other relevant sources of information.

Communications & Mass Media Collection This link opens in a new window
Brings together information found in more than 400 journals. Nearly 3 million articles on all aspects of the communications field, including advertising, public relations, linguistics, and literature, meet the needs of researchers. Exclusive features, including Topic Finder, InterLink, and a mobile-optimized interface, support and enhance the search experience.
Emerald Insight This link opens in a new window
Journals, books and case studies - a library of real world research at your fingertips. Very comprehensive collection of marketing and management resources.
General One File This link opens in a new window
This general periodical database contains over 12,000 periodicals, newspapers, reference books and multimedia sources, over half of which are full text. The backfile extends nearly 30 years. Subjects include humanities, education, environmental issues, technology, health care, politics and more.
Issues & Controversies This link opens in a new window
More than 900 timely, in-depth articles on current issues. Features include pro/con statements, timelines, news updates, editorial cartoons, statistics, and more.
Communication & Mass Media Complete This link opens in a new window
With full-text access to 350 journals and coverage dating as far back as 1915, Library Journal claims that CMMC is one of the most robust databases available for communication studies.

Search Strategies
Having trouble using our databases? Try the tips in this guide to search smarter and search faster!

A news article discusses current or recent news of either general interest (i.e. daily newspapers) or of a specific topic (i.e. political or trade news magazines, club newsletters, or technology news websites). The resources below will give you access to thousands of trustworthy news publications from around the world.

New York Times This link opens in a new window
Students, faculty and staff now have access to the full content of the NYT.com and NYT mobile apps. Activate your free pass and create an account by going to NYT Edupass . You must use your FHSU e-mail address to create an account.
***Accounts are active for 364 days. If your account has expired use the same NYT Edupass link and log-in at that page to reactivate your account.***
Access Business News This link opens in a new window
Use this for researching annual and quarterly financial results, comparing forecasts and strategy versus execution, trends and emerging market opportunities, and more.
Access World News Research Collection This link opens in a new window
This is a full-text news resource offering coverage of over 8,200 local, regional, national and international sources from over 200 countries. Browse replicas of popular local newspapers' like the Topeka Capital Journal and Kansas City Star, with full-color layouts of all news articles, graphics, advertisements, classifieds, weather reports, box scores, puzzles, cartoons and more. Available as soon as print editions.

American FactFinder
American Factfinder is a search engine that provides access to the population, housing and economic data for the United States, Puerto Rico and U.S. Territories collected by the U.S. Census Bureau.
Bureau of Labor Statistics: Industry Projections
Industry employment and output projections.

The following links will help you find up-to-date information on the company you are studying, as well as its current financials competition

Business Source Premier This link opens in a new window
Includes scholarly articles, market research reports, industry reports, country reports, company profiles, and SWOT analyses. Use the "Company Profile" feature to do company research.
Nexis Uni This link opens in a new window
Nexis Uni™ features more than 15,000 news, business and legal sources from LexisNexis, including Federal and State legal cases, U.S. Supreme Court decisions dating back to 1790, full-text of U.S. & World newspapers, business articles, financials, and company/industry information & profiles. Try out the new intuitive interface that offers quick discovery across all content types, personalization features such as Alerts and saved searches and a collaborative workspace with shared folders and annotated documents. Nexis Uni is the new site for the resource formerly known as LexisNexis Academic.
Business Insights: Global This link opens in a new window
This source provides international business intelligence through case studies, SWOT reports, corporate chronologies and profiles, full-text periodicals, market research reports, and company histories.

Industry Economic Accounts
The industry economic accounts, presented both in an input-output framework and as annual output by each industry, provide a detailed view of the interrelationships between U.S. producers and users and the contribution to production across industries.

A press release is a written communication that reports specific but brief information about an event, circumstance or other happening. It's typically tied to a business or organization and is provided to media through a variety of means. The resources below index several publications that distribute press releases for major organizations.

Access Newswires This link opens in a new window
Full-text of current and archived articles from key domestic newswires including AP, Scripps Howard, McClatchy-Tribune, Copley, PR Newswire and Financial Wire.
ABI/INFORM Collection‎ This link opens in a new window
ABI/INFORM Complete provides thousands of full-text journals, dissertations, working papers, and key newspapers such as The Wall Street Journal and The Financial Times, as well as country and industry profiles. The database covers a wide range of business topics including accounting, finance, management, marketing and real estate.

Risk Issues and Crisis Management in Public Relations by Michael Regester; Judy Larkin
ISBN: 9780749451073
Publication Date: 2008-07-01
The reputation of an organisation influences who we buy from, work for, supply to and invest in. Intangible assets, of which reputation forms an important part, account for well over 50 per cent of the value of the Fortune 500 and even more in the case of the FTSE 100. This fourth edition of Risk Issues and Crisis Management in Public Relations has been completely revised and aims to define reputation, explores how to value it and provides practical guidelines for effective reputation management. This latest edition features new sections on the effects of recent world events, Corporate Social Responsibility, climate change and sustainability, legal revisions and the use of the Internet in a crisis. Featuring new case studies on Oxfam V Starbucks, Sony, Dell, Ribena, BP, Bernard Matthews and the bird flu issue, Northern Rock, Walmart, Celebrity Big Brother 07, the Cadbury Salmonella outbreak, the Virgin train crash and the Buncefield Oil Explosion, the book charts how rapidly the reputation management agenda moves and yet how slowly business learns.

Pandemic Related Resources

Disaster Education, Communication and Engagement by Neil Dufty
ISBN: 1119569796
Publication Date: 2020-06-08
A detailed guide to the design and evaluation of effective disaster learning programs, Disaster Education, Communication and Engagement provides a much-needed evidence-based guide for designing effective disaster learning plans and programs that are tailored to local communities and their particular hazard risks. Drawing on the most recent research from disaster psychology, disaster sociology, and education psychology, as well as evaluations of disaster learning programs, the book contains practical guidance for putting in place a proven design framework. The book outlines the steps to take in order to tailor a disaster education, communication and engagement program and highlights illustrative examples of effective programs and activities from around the world. Disaster Education, Communication and Engagement describes both country-wide campaigns and local disaster programs that involve community participation. Contains material on using new technologies such as gamification, virtual reality, and social media; Written for emergency managers, students of emergency management, and humanitarian courses, Disaster Education, Communication and Engagement is a hands-on guide filled with ideas and templates for designing and evaluating targeted disaster learning programs.
The Business of Pandemics by Jay Liebowitz (Editor)
ISBN: 9781000203912
Publication Date: 2020-11-18
Nations and businesses across the globe have been working through the difficulties of dealing with the COVID-19 pandemic. Industry, academia, NGOs, and governments have been "feverishly" searching for ways to address this deadly virus, which may continue to spread for at least the next year and perhaps beyond (in terms of a resurgence and different strains). From a business standpoint, there have been dramatic effects on logistics and supply chains, economic downfalls, bailouts of major industries and small businesses, and far-reaching calamities from around the world. Even though the COVID-19 story is still in its making, this book focuses on the business of pandemics as applied to COVID-19. The book brings together a global panel of experts across industries and NGOs to help guide business executives and managers through the complex array of issues affecting business in the time of a pandemic. Offering solutions to the business of pandemics as applied to COVID-19, the book is written for organizational decision makers and leaders, as well as those involved in crisis management, public health, and related fields.

COMM 642: Crisis Communication and Strategies

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How to use this guide

Crisis Communication Resources

Pandemic Related Resources